What should I look for when inspecting my tires?
In addition to performing regular maintenance, you must also keep an eye out for potential problems that might affect your tires. Regular inspections can help you prevent tire trouble and keep you rolling safely down the road. When inspecting your tires, look for:
- Uneven tread wear. This can include more wear on one tread edge than the other, a rippled pattern of high and low wear, or exposed steel wire. Uneven wear can be caused by problems such as underinflation, misalignment, and improper balancing.
- Shallow tread. Bald tires tend to skid and slide on the pavement, and are more likely to be damaged by potholes and other road hazards. The tread on your tire should be at least 2/32 inch (1.6 mm) tread depth everywhere on the tread face. If it isn’t, the tire must be replaced. To help you see tread problems, tires have built-in tread-wear indicators. These are narrow bars of smooth rubber that run across the tread. When any portion of the tread is even with the bars, it is worn down to the minimum level and must be replaced immediately. You can also try the penny test: place a penny in the tire's most worn groove with Lincoln's head facing down. If you can see the top of Lincoln's head, the tire should be replaced.
- Troublemakers. Check for small stones, pieces of glass, bits of metal, and other foreign objects that might be wedged into the tread, and carefully pick them out. They can cause serious problems if they are pushed farther into your tire as you drive.
- Damaged areas. Cracks, cuts, splits, punctures, holes, and bulges in the tread or on the sides of the tire can indicate serious problems, and the tire may need to be replaced.
- Slow leaks. Tires lose some inflation pressure (about 2 psi or 14 kPa) over the course of a month or so, but if you find that you have to add inflation pressure every few days, have the tire, wheel, and valve checked — and if necessary, repair or replace the tire.
- Valve caps. Those little caps on your tire’s valve stem keep moisture and dirt out, so make sure they are on all your tires. Also, when you have a tire replaced, have a new valve stem assembly installed at the same time. Driving on a damaged tire can be dangerous. If you see something you’re not sure about during your inspection, have it examined by your tire service professional. Any time you see damage to a tire, don’t drive on it — use a spare if you need to go somewhere. And finally, pay attention to the “feel” of your tires as you drive. A rough ride may indicate tire damage or excessive wear. If you notice vibrations or other disturbances while driving, and/or you suspect possible damage to your tire or vehicle, immediately reduce speed, drive with caution until you can safely pull off the road and stop, and inspect your tires. If a tire is damaged, deflate it and replace it with your spare. If you do not see any tire damage and cannot identify the source of the vibration, have the vehicle towed to a mechanic or tire dealer for a thorough inspection.
How do I register my tires online?
Mastercraft® Tires cares about your safety. Tire registration information provides Mastercraft® with required data in order to contact you should there ever be a recall of your product. To register your tires online, go to Register Your Tires under Customer Care on the website. You will need the following information to register your tires:
- Customer Information– Your name and address.
- Tire Information –The quantity and tire ID number (DOT)* for each tire purchased.*Your DOT number should read like this example: UP0RCNK2309. The full 11-digit DOT number is located on only one side of the tire. You may have to check the other side of your tire for the proper DOT to input for online registration.
To ensure your safety and satisfaction with our product, any consumer who believes they are affected by a recall should not wait to receive a notification but should contact their nearest Mastercraft® Tires dealer or contact:
at 800-854-6288 (toll-free)
If the tire dealer inspection verifies that you have a tire or tires that are part of a recall, it/they will be replaced with new tire(s) and will be mounted and balanced at no charge. Should any questions or issues arise while tires are being inspected or replaced, please call Cooper® Tire Consumer Relations Department at 800-854-6288 (toll-free).
If you are affected by a recall, and we or your Mastercraft® Tires dealer fail to replace your tire without charge and within a reasonable amount of time, you may submit written notification to the Secretary of Transportation at the following address:
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Or phone the:
National Highway Traffic Safety Administration’s Vehicle Safety Hotline
at 888-327-4236 (TTY 800-424-9153)
Go to www.safercar.gov